There are many advantages of using VoIP for a business. Even this is the best option for office phone systems for small business. Despite its many advantages, there are few disadvantages of using this VoIP.
Disadvantages of VoIP
- Voice quality is not as clear as a telephone. It is the effect of voice compression with small bandwidth, so there will be a decrease in voice quality compared to conventional PSTN networks. However, if the internet connection used is a broadband internet connection, the voice quality will be clear – even clearer than the telephone connection and not intermittent.
- There is a pause in communication. The process of converting data into voice, network pauses, creates a pause in communication using VoIP.
- Regulations from the government limit the use to be connected to telephone’snetwork.
- If you haven’t been connected 24 hours to the internet, you need an appointment to be in touch.
- If you use the internet and a computer behind NAT Network Address Translation, a special configuration is needed to make VoIP run.
- There is never any guarantee of quality if VoIP goes over the internet.
- Equipment is relatively expensive. VoIP equipment that connects VoIP with a PABX IP telephony gateway is relatively expensive. It is hoped that with the increasing popularity of VoIP, the price of the equipment will also begin to fall.
- Potentially causing network bottlenecks stuck. If the use of VoIP is increasing, there is a potential for the existing data network to be full if it is not managed properly. Bandwidth regulation is necessary so that the network in the company does not become saturated due to VoIP usage.
- Uncoordinated network merging will cause chaos in the numbering system.
These are disadvantages of VoIP but even there are many advantages apart from disadvantages so it’s up to you to decide after a detailed understanding of its use.
